**About the Role**

The OSC is the heartbeat of support at QTS—responding globally, coordinating across IT and operations, and ensuring issues are resolved quickly and accurately. You’ll have opportunities to troubleshoot across a wide spectrum of technologies and collaborate regularly with Enterprise IT and Engineering teams.

Because the OSC supports users 24/7/365, we operate in rotating shifts. We’re looking for adaptable team members who can thrive in a schedule that may evolve as business needs change.

This team is currently hiring for multiple shifts:

· First Shift: 8 AM - 5 PM, days vary

· Second Shift: 4 PM - 1 AM, days vary

· Third Shift: Midnight - 9 AM, days vary

**Who You Are:**

You are someone who loves getting to the root of a problem, picks up new skills quickly, and shows empathy and professionalism in every interaction. You’re energized by helping others, thrive in fastmoving environments, and adapt...