**Are you ready for the New Year and a New Career move?** Do you love to solve/fix complex technical issues for your customers over the telephone, email or chat and thrive in a fast-paced environment? Teletrac Navman is a SaaS company with an AI driven telematics solution that uses a scalable cloud ecosystem and connects data from sensors, cameras, mobile and third-party applications into real-time insights. Our ideal candidate will be experienced in technical troubleshooting and providing an excellent customer experience and have a passion for technology with the ability to learn our proprietary software and hardware to deliver ‘First Contact Resolution’.

**What you’ll be doing:** + As the first point of technical support for our Enterprise Customers, you will use your current experience gained in a technical support role and your strong analytical skills to diagnose, troubleshoot and resolve hardware and software issues, and know when to escalate to our Advanced Technica...