Description
Amazon Web Services (AWS) is the world's leading cloud platform, trusted by millions of customers — from startups to Fortune 500 enterprises — to power their most critical workloads. AWS Enterprise Support provides these customers with a dedicated technical
advisory relationship, helping them build, operate, and optimize on AWS with confidence.

As more enterprises move mission-critical systems to the cloud and adopt Generative AI at scale, the role of support leadership is evolving. We need leaders who can bridge technology, people, and business outcomes — not just manage a team, but transform how a team works in an AI-augmented world.

As an Enterprise Support Manager in China, you will lead a team of Technical Account Managers serving enterprise customers in China.

You will be responsible for driving a new operating model where AI-powered workflows, structured SOPs, and data-driven decision-making complement deep technical expertise and cus...