We're looking for a detail-oriented and tech-savvy Customer Care Specialist to join Keyvoto's growing team.

This role is ideal for someone who thrives in a collaborative environment, enjoys solving problems behind the scenes, and wants to grow alongside a dynamic team in the SaaS and retail tech space. You won't be working in a traditional customer-facing role. Instead, you'll be an essential part of our project execution force, supporting Account Managers in delivering successful outcomes for our clients.

What You'll Do:

• Support Account Managers in the day-to-day execution of client projects
• Research and collect data, product information, and digital assets from various online sources to ensure project completion
• Coordinate with internal teams to keep projects on track and deadlines met
• Maintain accurate records and documentation throughout each project lifecycle
• Identify gaps or missing information and proacti...