A leading support services provider in Dubai is seeking an IT Support professional to deliver first-level technical assistance. The role involves logging and managing user incidents, ensuring adherence to SLAs, and maintaining high customer satisfaction. Ideal candidates will possess a Bachelor’s in IT or a related field along with up to 2 years of experience in service desk support. Knowledge of ITIL practices is a plus. Join our team in a dynamic environment focused on excellence in service delivery.
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