We are so glad you are interested in joining Sutter Health!

**Organization:**

SHSO-Sutter Health System Office-Valley

**Position Overview:**

*REQUIRES IN OFFICE 2 DAYS PER WEEK IN SACRAMENTO

Ensures exceptional customer satisfaction by providing tier 2 troubleshooting assistance. Ensures timely resolution of problems, ensures customers are informed of unresolved issues, and engages other analysts directly to resolve challenging issues.

**Job Description** :

EDUCATION:

_Equivalent experience will be accepted in lieu of the required degree or_ _diploma._

+ Bachelor's degree in Computer Science, Information Technology, or related field

CERTIFICATION & LICENSURE

+ Epic certification required upon hire

TYPICAL EXPERIENCE:

+ 3 years recent relevant experience

SKILLS AND KNOWLEDGE:

+ Is a proven expert in architecture, design, development, and ongoing suppor...