Description

The EQT Operations Lead is responsible for the day-to-day operational running, stability and efficiency of the EQT platform. The role ensures the platform functions smoothly for clients, internal teams and partners, while continuously improving processes and supporting scalable growth.

This role acts as the operational owner of EQT and serves as the bridge between client servicing, platform providers, vendors and leadership..

Key responsibilities will include amongst others:

. Platform Operations Ownership

Monitoring trading, funding, FX and withdrawal activity.

Ensuring transactions process correctly and within expected timelines.

Investigating and resolving operational issues.

Managing and tracking platform incidents to resolution.

Identifying risks before they impact clients.

Operational Escalation and Support

Supporting client service teams with operational a...