Join Erikson Consumer as a Claims Administrator in Baie d’urfe, focusing on claims validation and customer interactions. This hybrid role emphasizes accuracy and compliance.
As a Claims Administrator at Erikson Consumer, you will manage customer billing claims, investigating discrepancies to maintain compliance and protect company revenue. Your analytical skills will be crucial in validating claims against contracts and promotional calendars, contributing to meaningful customer relationships. Collaborate cross-functionally to resolve billing issues efficiently for enhanced customer satisfaction.
Key Responsibilities:
• Process customer claims related to billing and promotions
• Validate claims based on trade agreements and pricing
• Investigate claim variances and collaborate for solutions
• Issue accurate credits in ERP systems and maintain documentation
• Communicate clearly with customers about claim status
Requirements:
• 2–5 years of claims management ex...