The Account Manager serves as the long-term partner for existing clients, ensuring they maximize the value of their ERP investment.

• Act as the primary point of contact for C-suite stakeholders and project leads.
• Identify whitespace opportunities to sell additional modules (e.g., MES, Supply Chain, WMS, etc…) or licenses.
• Manage the contract renewal process and mitigate churn risks.
• Represent the client's needs internally to ensure technical issues or customization requests are ...