Enhance the QAD ERP experience by providing robust technical support and training. Collaborate with teams to ensure system optimization and resolve user challenges effectively.
This analyst position will see you assist users in navigating the QAD ERP, ensuring they maximize its functionality. Responsibilities include maintaining system performance, implementing upgrades, and diagnosing complex application issues. You will also create documentation and facilitate training sessions to help users efficiently utilize QAD ERP in their roles.
Key Responsibilities:
• Provide daily technical support for QAD ERP users
• Monitor and support system upgrades and maintenance
• Collaborate with teams on user experience improvements
• Develop reports and dashboards for decision-making
• Assist with integrations between QAD and other systems
Requirements:
• Relevant certifications in QAD ERP systems
• Experience with Manufacturing, Distribution, or Financial modules
• ...