**Job Description:**

The ERP Analyst will serve as the primary internal resource for our business as we embark on our SAP S4/HANA journey. The ERP Analyst will work closely with our regional SAP team and serve as the on-site “go-to” for day-to-day SAP support, enhancements, and continuous improvement of business processes enabled by SAP. The ERP Analyst’s role is to maintain and improve efficient information systems and operations systems in support of core organizational functions. This individual will apply proven communication, analytical, and problem-solving skills to identify, communicate, and resolve systems issues to maximize the benefits of IT system investments.

**Responsibilities**

+ Support the day-to-day operation of the SAP S/4HANA ERP system
+ Ownership of incident resolution (1st level), root-cause analysis, and coordination with SAP support and the regional SAP experts for more complex issues
+ Manage and execute system enhancements, con...