Take ownership of the operational lifecycle of business-critical Finance ERP applications, ensuring reliability, maintainability and continuous improvement.
Drive incident management, root cause analysis and problem resolution.
Own L1/L2 application operations, collaborating with ERP Consultants and Developers on complex L3 topics to ensure business continuity and application stability.
Support operational readiness and solution validation for new changes and enhancements.
Identify recurring issues and implement sustainable improvements that enhance operational excellence and long-term maintainability.
Build and maintain operational documentation, runbooks and knowledge articles to strengthen service quality and knowledge sharing.
Qualifications
About you:
You have 3+ years of experience supporting or managing Finan...
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