As an ERP & Business Applications Support Engineer, you will be responsible for ensuring the stability, performance, and continuous improvement of ERP applications, primarily Microsoft Dynamics 365 F&O, and later the Triskell platform.

Key Responsibilities

ERP Support & Management (D365 F&O)

• Provide Level 1, 2, and 3 support for the ERP system
• Act as the Level 3 technical expert for complex incidents
• Diagnose, analyze, and resolve critical issues
• Perform both functional and technical analysis
• Escalate issues to vendors or partners when necessary

Application Maintenance & Administration

• Ensure the stability and reliability of the ERP system
• Participate in patch management and system upgrades
• Maintain application configurations and settings
• Contribute to continuous improvement of support pr...