We are seeking an experienced SAP Integration Expert to design and implement integrations between our customer support platform and SAP systems. You will be responsible for building robust, scalable integrations that enable seamless data flow for helpdesk, CRM, and content management capabilities. 

Key Responsibilities (Integration Development)

• Design and develop SAP integrations following our established integration patterns across Helpdesk, CRM, and Content Management capabilities 

• Build APIs and connectors to pull support tickets, customer data, and knowledge articles from SAP Service Cloud, SAP CRM, and related modules

• Implement data synchronization mechanisms to ensure real-time or near-real time data availability

• Develop and maintain integration documentation, including API specifications and data flow d...