At ALS, we encourage you to dream big. When you join us, you’ll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future.

About the role

This position is responsible for maintaining and supporting the organization’s ERP system to ensure optimal performance, reliability, and security. This role plays a key part in the technical configuration, user access management, integrations, and day‑to‑day system administration.

Team Leadership & Production Support Management

• Lead and manage a distributed production support team responsible for day‑to‑day operational support of Oracle Fusion Cloud (ERP, SCM) and ancillary systems.
• Establish clear SLAs and response protocols for incident triage, resolution, and communications.
• Drive root cause analysis (RCA) and ensure permanent fixes are implemented — not just band‑aid solutions.
• Coach team members on system ...