Key Responsibilities

• Calculate the financial impact (profit & loss) of investment processing errors.
• Investigate and process error corrections, including investments, switches, withdrawals, annuity payments, and rejected debit orders.
• Respond to ad hoc cost calculation requests and provide regular feedback on investigations.
• Support software fixes by validating solutions and participating in system testing.
• Log and track defects using Team Foundation Server (TFS) and provide detailed test feedback.
• Investigate and resolve data reconciliation and integration issues.
• Perform data integrity testing and assist with bulk data updates within the LISP platform.
• Assist with tax-related testing, annual and provisional submissions, and ad hoc tax certificate generation.
• Process bulk fee uploads, investigate anomalies, and manage death deemed disposals.
• Provide operational supp...