Benefits:

• 401(k) matching


• Bonus based on performance


• Company parties


• Dental insurance


• Employee discounts


• Free food & snacks


• Health insurance


• Opportunity for advancement


• Paid time off


• Training & development

Job Title: Escalation Specialist




Full time – In Office - Annapolis, MD 




About us: ICSI is a leading Managed Service Provider (MSP) dedicated to delivering top-notch IT solutions to our clients. We pride ourselves on our commitment to excellence and our ability to solve complex IT challenges. Our team includes experts from ICSI, a leader in managed IT services, known for increasing IT and security maturity levels.




Job Descriptio...