**Key Responsibilities**
**Payoff, HOA & Lien Processing**
+ Order payoff demands, homeowner association (HOA) demands, and other lien-related documentation.
+ Proactively monitor outstanding requests, follow up as needed, and escalate delays to protect closing timelines.
+ Maintain accurate, up-to-date file documentation and status tracking within required systems.
**Operational & Customer Service Excellence**
+ Deliver superior customer service to internal market brands and external transaction partners.
+ Maintain organized, compliant, and audit-ready files in accordance with NOC standards and procedures.
+ Effectively manage multiple files and competing deadlines in a high-volume, deadline-driven environment.
+ Support operational efficiency by adhering to standardized workflows, identifying potential issues early, and escalating concerns appropriately.
**Qualifications & Requirements**
**Required Skills & Competencies**
+ Strong ability to compr...