Description and Requirements

Job Responsibilities：1. AI Application Strategy and Implementation· Lead the development of AI functionalities for Vantage, design intelligent service scenarios based on Agentic AI, and enhance user interaction efficiency and service experience.· Collaborate with related teams to formulate AI application implementation plans, ensure deep integration of AI models with business processes, and promote the implementation and optimization of AI functionalities in customer service and main domains.2. Operation and Optimization of eService · Oversee the full-life cycle management of eService, analyze customer behavior with AI data, formulate targeted operation strategies, and improve traffic, conversion rate, and customer retention rate.· Monitor the performance of AI services on Vantage, regularly analyze service data, propose optimization suggestions, and ensure service stability and user satisfaction.3. Design of AI-Driven Customer Service ...