Position Overview

The Customer Success Specialist will play an instrumental role in supporting Customer Success functions by providing strong administrative and implementation support to our team and clients.

Key Responsibilities

• Fulfilling administrative requests.
• Populate, update and manage client sites.
• Evaluate and report on customer satisfaction to Customer Success teams.
• Assist with highly sensitive requests or issue escalations as needed.
• Daily data entry and administration support to the team.
• Providing support to our existing customers.

Required Experience/Skills

• Experience in administrative work/customer service.
• Excellent written and verbal skills.
• Good working knowledge of Excel.
• Advanced level of English.

Enjoy great benefits

• Competitive salary
• Health insurance
• Days of paid vacation per year