• Assess, determine and validate the scope of repairs, services and maintenance to provide accurate cost estimates
• Inspect trailers for structural, mechanical, electrical and air system damages to determine repair/replacement costs.
• Prepare and deliver detailed repair quotations within 24 hours.
• Manage and respond to customer enquiries, service calls and urgent request 24/7.
• Work closely with engineering and production teams to ensure efficient service delivery.
• Oversee quality control checks before final trailer release and attend customer inspections.
• Maintain customer relationship, address concerns proactively and support business growth.
• Ensure confidentiality of all pricing, intellectual property and client information.

REQUIREMENTS

• Grade 12
• Strong analytical and problem-solving skills
• Excellent customer service and communication abilities
• Ability to work ...