Description
This role sits within a corporate IT environment supporting executive leadership and onsite staff, with a strong emphasis on white-glove service and high-touch end user support. The position focuses on delivering an exceptional user experience, serving as the primary IT presence at headquarters, and supporting the transition from MSP-managed services to an internal help desk model.


POSITION TITLE: End User Computing Administrator / Desktop Support Specialist

LOCATION: Dallas, TX (Hybrid – onsite Tues–Thurs minimum)

SALARY: $70,000 - $80,000 Depending on Experience

DURATION: 6-month contract to permanent


RESPONSIBILITIES:

+ Serve as the primary onsite IT point of contact, delivering white-glove support to executives, leadership, and corporate staff (40–50 users)

+ Resolve Tier 1 and Tier 2 tickets across Windows, macOS, and Microsoft 365 environments, providing clear communication and timely fol...