Job Overview

The dentsu technology team requires experienced engineers to join its Modern Workplace technology team. This role will report to the Modern Workplace Operations Manager. The Modern Workplace Engineer provides advanced operational support across key Modern Workplace services for users within the region. This is a hands‑on technical role operating at an experienced level, focused on resolving complex incidents and service requests, carrying out technical troubleshooting, supporting controlled service changes, and improving the day‑to‑day support experience. The role works closely with local and remote support teams and with the service owners, who retain ownership of global platforms, standards, and major service changes. This is an operational engineering role that bridges frontline support and global engineering, ensuring stable and effective support for Modern Workplace services in scope.

Responsibilities Provide advanced support for Modern Workplace services wit...