Overview We are partnering with a leading global financial markets infrastructure organization to hire an EUC Specialist in Singapore. This role will provide onsite and remote end-user technology support across the APAC region, covering enterprise systems, endpoint devices, collaboration tools, virtual desktop environments, and user access management within a global support model.
Responsibilities - Provide onsite and remote end-user support for hardware, software, endpoint devices, and enterprise IT systems
- Troubleshoot Windows, macOS, Linux, Office 365, remote access tools, printers, mobile devices, and video conferencing systems
- Support Active Directory, Entra ID, virtual desktop environments, software deployment, patching, and access management
- Manage ITSM / Jira ticket queues, ensure SLA compliance, and maintain accurate documentation of incidents and requests
- Handle user onboarding, hardware provisioning, asse...