Job Opening: Automobile Service Champion
About Client:
Our client is a leading Indian multinational ride-sharing company, with a diverse portfolio that includes financial services and cloud kitchens.
Role: Automobile Service Champion
Roles and Responsibilities:
- Customer Handling
- Greet customers with a smile and maintain a professional and courteous demeanor
- Verify service requests and capture customer feedback in the system
- Communicate effectively with customers regarding repair updates
- Diagnosis
- Analyze and diagnose scooters to determine necessary repairs
- Update diagnosis reports in the Workshop Management System (Getafix)
- Perform repairs and final ins...