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Event Technology Implementation Specialist

Company

Swapcard

Location

québec, qc

Posted

June 01, 2026

Position Overview

Lead client implementations as an Event Technology Implementation Specialist. Oversee the onboarding workflow from client signature to go-live while ensuring detailed documentation and successful technical alignments.

This role focuses on managing project timelines and coordinating between teams for a smooth implementation experience. You'll build registration logic, supervise setups, and serve as the primary point of contact for clients during onboarding. Continuously improve frameworks and collaborate with various departments for a successful outcome.

Key Responsibilities: • Direct the complete client implementation process • Maintain well-structured documentation throughout the journey • Supervise technical setups and integrations • Coordinate timelines and resources across teams • Enhance and share onboarding practices and playbooks

Requirements: • Strong understanding of event technology platforms • Ability to design user flows and registration logic • P...

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