​Your day to day

**People**

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+ Direct/Manage everyday activity, plan and assign work ensuring you always have the right staffing numbers.​
+ Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues.​
+ Train colleagues to make sure they deliver with compliance and to the standards we expect.​Drive a great working environment for teams to thrive - linking up departments to create sense of one team.​
+ Promote teamwork and quality service through daily communication and coordination with other departments.​
+ Recommend or initiate any HR elated actions where needed.​
+ Interact with outside contacts: guests, vendors, and other contacts as needed.

**Guest Experience** ​​

+ Ensure the whole client experience successful and memorable and act as the brand ambassador and key contact throughout their journey.​
+ Build long term relationship with plan...