POSITION SUMMARY: 
Electronic Visit Verification Clerk (EVV) responsibilities include but not limited to, managing all scheduling and staffing processes, including staff selection and maintaining client satisfaction, monitors the Call Dashboard to ensure that all scheduled aides report to their assignment, document and report as necessary.

DUTIES AND RESPONSIBILITIES:

• 
  

  Makes all schedule changes and updates as necessary, and makes sure to cover all open cases.

  
  


• 
  

  Answer all incoming phones calls.

  
  

...