Job Description – Learning Support Associate

Role Purpose

To support the execution of core L& D programs through coordination, logistics, and stakeholder follow-ups, and gradually build capability to independently deliver onboarding and early-stage learning programs.

Key Responsibilities

Support end-to-end coordination of L& D programs Manage logistics: calendar invites, session scheduling, room/Teams setup Track participant attendance, nominations, and completion Follow up on pre-work, post-work completion, and leader/manager sign-offs Maintain trackers, shared folders, and program documentation Support facilitators during sessions (note-taking, logistics, material sharing) Send program communications and reminders to stakeholders Independently deliver onboarding sessions Facilitate onboarding modules with guidance Drive learner engagement through discussions, activities, and follow-ups Collect feedback (VOC) and share insights for program improveme...