Owner Communications

• Manage communications with aircraft owners regarding matters related to their aircraft.
• Coordinate follow‑ups for scheduled and unscheduled maintenance, inspections, maintenance work and technical events that require communication with the owner.
• Coordinate, when necessary, the planning of a replacement aircraft when an aircraft is unavailable.
• Participate in follow‑ups related to new management contracts, contract renewals and special requests from owners.
• Support administrative follow‑ups related to engine program contracts, suppliers and contractual files.
• Track insurance renewal documents in coordination with responsible parties.
• Support follow‑ups related to hiring, assignment or transition of pilots dedicated to an owner or an aircraft.
• Clarify particular billing situations when operational context needs to be explained to the client or the finance team.
• Maintain profe...