**Employment Type: Full-Time**
Position: Medical Receptionist - Executive Assistant
Position Summary
The Medical Receptionist - Executive Assistant is responsible for providing administrative support and patient communication in a fully remote environment.
This role ensures the smooth operation of front desk activities, including appointment scheduling, insurance verification, and proactive patient follow-up, while adhering to internal policies and industry regulations such as HIPAA.
- **Key Responsibilities**
**Patient Communication and Scheduling**
- Answer incoming calls promptly and route them appropriately.
- Schedule, confirm, and reschedule appointments using EHR systems.
- Conduct pre-surgical education and post-surgical follow-up calls.
**Insurance and Documentation**
- Verify insurance eligibility prior to appointments.
- Obtain pre-authorizations for visits and procedures.
- Manage medical record release requests in comp...