Job Summary Provide timely, accurate, and reliable claims management and reporting to clients and Business Units, while ensuring strong control discipline, ageing integrity, and stakeholder accountability.
The role is expected to operate as a senior individual contributor with day‑to‑day people guidance responsibilities, supporting team effectiveness and quality outcomes.
General Responsibilities - Ensure claimable expenses are billed accurately and within contractual or agreed timelines, with clear documentation and audit trails.
- Perform regular reconciliation of client accounts, identifying variances, unbilled items, or ageing risks early.
- Monitor claims ageing, non‑payment trends, and irregularities, and proactively follow up with clients, Business Units, and internal teams to resolve issues.
- Investigate and resolve claims‑related queries, including root cause analysis and corrective action tracking.
- Revi...