Job Description:



Position Summary

The Executive Director of CRM Strategy and Resources serves as Hamilton College's campus leader for CRM strategy, architecture, and implementation. This role is responsible for driving the vision, roadmap, and execution of CRM solutions across the institution, with the Advancement division as the primary client. The Executive Director partners closely with Advancement leadership to ensure CRM capabilities align with fundraising and engagement priorities while also leading broader campus CRM initiatives under the direction of LITS. The position combines executive-level strategic thinking with hands-on technical capability, serving as both a strategic partner to institutional leadership and the College's foremost technical authority on CRM and Salesforce platforms.

The ideal candidate brings a proven track record of advising higher education institutions on CRM and Salesforce strategy, deep familiarity with Hamilto...