πŸ‡ΊπŸ‡Έ USAJobs.work

America's Job Portal

← Back to USA Jobs

Executive Director, Product Engagement and Retention

Company

JPMorgan Chase

Location

New York, NY

Posted

July 11, 2026

Position Overview

Build and manage Product experiences that turn cardholders into loyal advocates. In Chase's CoBrand & Partnerships Card organization, you'll lead Product for engagement and retention across marquee partnerships-moving the metrics that matter.
As Executive Director of the Engagement & Retention team within CoBrand & Partner Product, you will own the post-acquisition cardholder lifecycle strategy-from onboarding and activation through long-term loyalty and value. You will lead and develop a high-performing team of Product Managers, setting clear priorities and delivering capabilities with speed and quality. Partnering closely with key cobrand partners and cross-functional teams, you'll build integrated product experiences that deepen engagement and reduce attrition. You'll be accountable for measurable outcomes, including activation rates, spend per card, digital engagement, and cardholder retention.

**Job Responsibilities:**

+ Lead a team of Product Managers across ...

Ready to Apply?

Join thousands of Americans building their careers

Apply Now