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Executive - GOT-Operations (Contact Centre - Front Office)

Company

Hong Leong Bank Berhad

Location

Petaling Jaya, Selangor

Posted

July 09, 2026

Position Overview

If you are looking to excel and make a difference, take a closer look at us…

Functional (job responsibilities)

  • Responsible to arrange interview for Service Managers and Support Team’s Managers.
  • Follow up documentation submission status with candidates and HR.
  • Prepare System IDs, Door Access for new joiners.
  • Remove all the system IDs and Door Access when staff exiting.
  • Manage and provide guidelines and initiatives to improve employee engagement in HLCC.
  • Work with frontline to deploy staff engagement activities for performance and engagement.
  • To assist and support general administrative work within HLCC.
  • Provide accurate and timely daily, weekly and monthly reports, including Sales Incentive, frontline allowance payout and etc.
  • Complete assigned projects by organizing and coordinating requirements, planning and arranging meeting and monitoring results.
  • Ensure all initiatives are complian...
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