Key Responsibilities of the Executive Housekeeper:

-Ensures the smooth running of the housekeeping department, where all aspects of the guest experience are delivered to the highest levels

-Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution

-Develops and implements plans where housekeeping initiatives & hotel targets are achieved

-Leads and manages the housekeeping team, fostering a culture of growth, development and performance within the department

-Prepares and is responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained

-Builds and maintains effective working relationships with all key stakeholders

-Establishes and delivers an effective programme that advances service standards, profitability and cost contro...