**Additional Information**
**Job Number** 26088682
**Job Category** Rooms & Guest Services Operations
**Location** 2-21-2 Takanawa, Tokyo, Tokyo, Japan, 108-0074
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**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management

**POSITION SUMMARY**

**Applicants should have a valid work visa for Japan or be eligible to work in Japan.**

Assist guests with the pre-arrival process, arrival/check-in, guest activities/experiences, problem resolution and guest departure/check-out. Conduct pre-calls to arriving guests, make pre-arrival arrangements, amenity orders, and handle any other guest arrival requests. Review and log preferences/traces in computer system. Contact guests for pre-departure calls. Handle Front Office duties, including check-in/check-out, prepare arrival packets and departure folios, perform audit checkli...