Oversee operations as an Executive Lounge Duty Manager, reporting to the Lounge Manager. Ensure top-notch guest service, staff training, and compliance with operational standards.

As an Executive Lounge Duty Manager, you will supervise Lounge Agents and manage daily operations. Key skills include problem-solving, planning, and exceptional communication in both French and English. You will coach staff, efficiently handle customer issues, and ensure that all operations meet financial KPIs and audit requirements.

Key Responsibilities:
• Supervise and train Lounge Agents for optimal performance
• Assign tasks and provide direction to staff
• Complete and distribute the daily reports accurately
• Ensure operations comply with financial KPIs and audits
• Maintain high standards of guest service and address issues promptly

Requirements:
• High School diploma or equivalent required
• Minimum 3 years of management ...