Executive Lounge Supervisor

Exceptional Hospitality Starts with You.

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As an Executive Lounge Supervisor, you’re not just overseeing daily operations of the Executive Lounge – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

• Oversee lounge operations: Lead daily execution of the Executive Lounge service standards to ensure a seamless and elevated guest experience
• Deliver exceptional service: Uphold brand and quality standards to exceed expectations of executive and VIP guests
• Resolve guest issues with care: Respond to enquiries and complaints promptly and professionally
• Maintain lounge presentation: Ensure guest supplies are consistently stocked and lounge areas meet cleanliness and servi...