The Executive of Maxis Centre is the store’s second person in command and will focus on driving operational excellence to deliver an unmatched customer experience at retail.

Responsibilities

• Drive operational excellence by creating a conducive customer journey that leads to speedy and effective resolutions for customers and promoting self‑serve.
• Ensure seamless operations in terms of cash, inventory, floor and in‑store merchandising management.
• Focus on the career growth and development of the staff by maintaining high operational standards and providing support, leadership, mentoring and coaching.
• Manage in‑store customer experience by analyzing crowd patterns and executing smart scheduling for staff.
• Enforce quality and compliance with standard policies and procedures.

Qualifications

• Professional certificate, diploma, degree or equivalent.
• Minimum 4 years of relevant experience in tele...