Responsibilities

• Build and maintain strong working relationships with international student accommodation property managers and internal stakeholders, including Key Account Management (KAM) and Business Development teams.
• Manage end-to-end reconciliation and invoicing processes with accommodation partners to ensure accurate revenue realization.
• Own and drive monthly collection targets by ensuring timely follow-up and closure of outstanding payments.
• Investigate, manage, and resolve discrepancies and disputes related to bookings, invoicing, commissions, and payment collections.
• Analyze reconciliation and collections data to identify trends, exceptions, and opportunities for operational improvement.
• Collaborate with cross-functional teams to streamline workflows and improve the efficiency and accuracy of revenue operations processes.
• Communicate effectively with accommodation partners across the USA, UK, Australia, and ...