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Join our dynamic team as an Executive / Senior Executive at NTU Shared Services, One-Stop. You will be responsible for various student-centric processes including student concession cards, NTU mailroom services, international student pass, student insurance, degree certificate & transcript, letter of certification and addressing diverse student queries received via our One Stop hotlines, counter and emails. If you thrive in a fast-paced environment and are passionate about providing exceptional service to students, we want you on our team!
The key responsibilities are:
Handle diverse student enquiries received through One Stop hotlines, emails and counter, providing accurate and prompt assistance.
Collaborate with relevant departments to address complex student-related queries and issues effectively.
Handle international student pass, adhering to relevant regulations and guidelines.
Support other portfolio includin...