**About Us**

The Freeman Company is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry’s largest network of experts, The Freeman Company's insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 99-year legacy in event management as well as new technologies to deliver moments that matter.

**Summary**

Responds to a high volume of customer inquiries about the Company’s products and services. Supports customer issues, inquiries and/or complaints. Tracks customer questions and responses and checks the status of customer orders and billing. Demonstrates a high level of proficiency in and knowledge of Freeman Exhibitor Support customer service and contact center expectations and processes. Supports service goals for accuracy, timeliness, and knowledge, and quality.

This position will support our Customer Experience tea...