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Experience & Content Design Director Role

Company

Manulife Insurance Malaysia

Location

toronto, on

Posted

July 09, 2026

Position Overview

Join Manulife's team as the Director of Experience & Content Design in Toronto, leading efforts to elevate digital interactions. Focus on strategic user-centered experiences and cohesive design across platforms.

This pivotal leadership role requires a minimum of 10 years in digital design. You will guide product design from research through execution while enhancing content strategy. Collaborate with cross-functional teams to achieve exceptional user experiences and influence key design decisions organization-wide.

Key Responsibilities:
β€’ Define the roadmap for future digital experiences
β€’ Supervise product design, user testing, and journey mapping
β€’ Drive alignment across teams for complex design challenges
β€’ Support the evolution of design systems for scalability
β€’ Mentor design and content teams in best practices

Requirements:
β€’ Over 10 years of experience in digital experience design
β€’ Knowledge of Ado...

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