Position Overview
Join Manulife's team as the Director of Experience & Content Design in Toronto, leading efforts to elevate digital interactions. Focus on strategic user-centered experiences and cohesive design across platforms.
This pivotal leadership role requires a minimum of 10 years in digital design. You will guide product design from research through execution while enhancing content strategy. Collaborate with cross-functional teams to achieve exceptional user experiences and influence key design decisions organization-wide.
Key Responsibilities:
β’ Define the roadmap for future digital experiences
β’ Supervise product design, user testing, and journey mapping
β’ Drive alignment across teams for complex design challenges
β’ Support the evolution of design systems for scalability
β’ Mentor design and content teams in best practices
Requirements:
β’ Over 10 years of experience in digital experience design
β’ Knowledge of Ado...