Position Overview
Shape outstanding guest experiences at Sandman Hotels as an Experienced Front Office Manager. Drive team success and enhance service quality through effective leadership.
We are seeking a skilled Front Office Manager to direct operations within the Front Office and Reservations departments. You will be responsible for hiring, training, and guiding staff while ensuring that high service standards are met consistently. A strong focus on guest satisfaction, teamwork, and ethical conduct is paramount.
Key Responsibilities:
β’ Oversee day-to-day activities of Front Office and Reservations
β’ Ensure proper training and hiring of team members
β’ Support hotel policies and new employee orientation
β’ Prepare accurate forecasts for occupancy and revenue
β’ Cultivate strong relationships with guests and clients
Requirements:
β’ Experience in hotel management, specifically in Rooms Division
β’ Strong supervisory and decisio...