Join Johnston Canyon Resort as an Experienced Hotel Manager in Banff, Alberta. Oversee daily operations, drive customer satisfaction, and lead staff in delivering exceptional service.
As a full-time Hotel Manager, you will develop operational policies, hire and train staff, and ensure a welcoming environment for all guests. You will handle budgets, supplier negotiations, and assist guests with special needs, showcasing your client-focused mindset. Efficient multitasking is essential as you address customer inquiries and manage maintenance tasks.
Key Responsibilities:
• Implement policies for effective hotel operations
• Hire and conduct staff training sessions
• Monitor budgets and manage hotel expenses
• Facilitate negotiations with suppliers and clients
• Oversee guest feedback and concerns resolution
Requirements:
• Proven experience in hotel management roles
• Knowledge of MS Excel and CRS applications
• Strong leadership and customer service skills...