Join the City of Hamilton's Recreation Division as a Senior Receptionist. This role focuses on customer service, cash management, and administrative support at recreation facilities.
The Senior Receptionist reports to the Aquatic or Recreation Supervisor and plays a vital role in delivering excellent customer service. You'll manage daily operations at the reception desk, handle inquiries, oversee program registration, and maintain client confidentiality. Familiarity with cash handling and point of sale software is essential in this supporting role.
Key Responsibilities:
• Provide cashier services for recreation program registrations
• Respond to inquiries from clients in-person and electronically
• Maintain client files and ensure confidentiality practices
• Assist with program bookings and customer service complaints
• Distribute marketing materials and update bulletin boards
Requirements:
• Experience in a business office environment is required
• Except...