Join Madiba as an SAP BPC Support Lead, overseeing production support for a live financial planning system. You'll manage an offshore support team and provide critical status updates to stakeholders.
Madiba is seeking a seasoned professional to lead the support for SAP BPC. This full-time position involves triaging incidents, managing an offshore team, and ensuring timely updates to management. Drive stability through crucial month-end and quarter-end processes while leading root cause analysis for production incidents.
Key Responsibilities:
• Prioritize and manage the Cherwell support queue
• Lead an offshore support team across daily tasks
• Deliver regular status reports to management and stakeholders
• Oversee change delivery across DEV, QA, and PROD
• Ensure stability during month-end and quarter-end cycles
Requirements:
• Proven experience in SAP BPC Standard production support
• Strong leadership skills for managing offshore teams
• Expertise in ...