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Experienced VIP Program Manager

Company

Omaze

Location

toronto, on

Posted

May 23, 2026

Position Overview

Lead VIP excellence as an Experienced Program Manager focused on high-value clientele. Utilize your knowledge in customer service to enhance strategic initiatives for both Casino and Sportsbook products.

As a vital part of the VIP department, you'll be responsible for managing relationships and implementing targeted promotions that drive key performance indicators. Your role requires collaboration with multiple teams, ensuring a strategic focus on customer journeys while diligently tracking project outcomes and budget efficiencies. Regular interactions with stakeholders will pave the way for innovative solutions in VIP service delivery.

Key Responsibilities:
β€’ Spearhead VIP promotional campaigns and events
β€’ Ensure VIP satisfaction and journey optimization
β€’ Liaise with teams for project execution
β€’ Oversee entertainment budget management
β€’ Monitor goals and KPI achievements

Requirements:
β€’ 2+ years of experienc...

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