Drive transformative initiatives as an Expert Business System Analyst with Donna Cona Inc. in Ottawa, focusing on high-profile government projects. Your ServiceNow proficiency and stakeholder management skills are essential.

We are looking for an experienced Business System Analyst, level 3, who holds a valid Secret security clearance and a Certified System Administrator ServiceNow certification. Candidates must have at least ten years of relevant experience and a strong track record of leading stakeholder engagements while modernizing business processes using ServiceNow.

Key Responsibilities:
• Lead projects modernizing business processes with ServiceNow
• Engage with stakeholders throughout the project lifecycle
• Deliver low-customization solutions for business needs
• Implement different ServiceNow modules effectively
• Enhance client services through strategic frameworks

Requirements:
• Security clearance a...